We're happy to help with Habit Tracker: HabitWin.
JUNAID MOHAMMED ABDUL NAYEEM
Chicago, Illinois, United States
Email: junaid.mohammed777@yahoo.com
Email is the only support channel — there is no telephone support. We aim to reply within 2–3 business days. Including your device model, iOS version and app version helps us help you faster.
Open iOS Settings → Notifications → Habit Tracker: HabitWin and make sure notifications are allowed. Then check that the habit itself has a reminder time set and that the correct weekdays are selected. If your device was recently restarted or the time zone changed, open the app once and the reminder schedule rebuilds itself.
Open the app, go to the Pro screen and tap Restore purchases. Make sure you are signed in to the same Apple ID that made the original purchase.
Subscriptions are billed by Apple, not by us. On your device open Settings → [your name] → Subscriptions, select Habit Tracker: HabitWin and tap Cancel. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app does not cancel a subscription.
Go to Settings → Export backup to save a spreadsheet of everything. Pro subscribers who sign in also get automatic cloud backup and sync across devices.
Settings → Erase all data permanently removes every habit, check-in, note and mood from your device. This cannot be undone. To also remove anything held on our servers, email us from the address associated with your account.
Check iOS Settings → Privacy & Security → Health → Habit Tracker: HabitWin and confirm the categories you want are enabled. Health data is read on your device and is never uploaded to us.
For your protection the app lock cannot be bypassed or reset by us. If Face ID or Touch ID is enabled you can unlock with those. Otherwise the app must be deleted and reinstalled, which erases local data — restore from your cloud backup if you have Pro.
You can send feedback straight from the app (Settings → Send feedback) or email junaid.mohammed777@yahoo.com. Bug reports, feature ideas and complaints are all welcome.
Habit Tracker: HabitWin is provided as is, without any warranty. See the Terms & Conditions and EULA for the full terms that apply to your use of the app.