Support

We usually reply within 1 to 2 business days.

Quick answers

Is my data private?

Your habits live on your device, and no account is required. Health data is processed on the device and never used for advertising. See the privacy policy for the complete picture.

My reminders are not arriving

iPhone: Settings → Notifications → HabitWin → Allow Notifications.
Android: Settings → Apps → HabitWin → Notifications. If your phone has aggressive battery optimisation (common on Samsung, Xiaomi, OnePlus and Huawei), also allow the app to run in the background so scheduled reminders are not killed.

How do I connect Apple Health or Health Connect?

Open Settings → Health inside the app and choose the metrics you want to link. On Android this requires the Health Connect app, and your other apps or watch must be writing their data into it. Some metrics are available on iOS only, and the app hides the ones your platform does not support.

What does Pro include?

Pro removes ads and adds encrypted cloud backup and sync across your devices. Everything else in the app is free. Pro is an auto-renewing subscription with a 3-day free trial; the exact price is shown before you buy.

How do I manage or cancel my subscription?

• iPhone: Settings → your name → Subscriptions → HabitWin → Cancel.
• Android: Play Store → profile → Payments & subscriptions → Subscriptions → HabitWin → Cancel.

Cancelling during the free trial means you are not charged. Refunds are handled by Apple or Google under their store policies.

How do I move my habits to a new phone?

Sign in with the same Google or Apple account on both devices with an active Pro subscription, and your habits sync. Without Pro, export your data (Settings → Export) and keep the file.

How do I delete my data?

See the account & data deletion page for step-by-step instructions.

Still stuck?

Email junaid.mohammed777@yahoo.com with your phone model and app version — it usually saves a round trip.